Product Warranties

PRODUCT WARRANTIES

We want you to be happy with your purchase!  If you are not happy with your purchase for any reason, please let us know within 30 days of the purchased date.  We will supply you with a return label, and refund your money within 30 days of our receipt of the returned merchandise. 

If for some reason your purchase is lost or delayed, please let us know and we will help to resolve your dissatisfaction on a case-by-case basis.

We will refund your money in full for full order returns, or partially refund your money for a partial return.  Please contact us at:  support@ChristIllustrated.com or (949)xxx-xxxx to register your complaint and discuss your return.

Posters

Posters are 12”x18” (inches) and made to fit into a standard U.S. frame of the same size.  We use 80 lb. gloss paper for our prints in full color, which have a ¼” white border – a result of our printing process. 

At this time we only offer one size of poster print, and do not offer specialty, archival or acid-free prints. 

Canvas Prints

Our canvas prints are 24”x36” with a 1.5” (inches) border around each side.  This is called a “gallery wrap” or “museum wrap” finish.    Kiln dried pine stretcher bars ensure that the canvas print will not warp or bow over time.  The stretcher bars are designed with rounded and beautifully beveled edges to allow minimal contact with the canvas without the use of pressed cardboard, plastic or particle wood corners.

Our canvas is a thick, archival grade, poly-cotton blend which provides greater durability.  It is pH neutral and acid free so it won’t yellow over time.

Our inks are warrantied to stay bright and vivid for 100 years, and are designed to resist fading or discoloration as a result of normal wear and tear.  

Canvas prints are given a UV coating to assist in the lifetime preservation of your print, as well as to protect it against stains and fingerprints.

At this time we only offer 1 size canvas print.

The border designs vary – some may be a solid color, others may be a “mirror wrap” or “image wrap” style which is an extension of the design and/or image.  Each design will list the type of border wrap style on its’ web page.  Each design comes with only 1 type of border color style and cannot be substituted.

If you would like a custom size in any of our canvas prints, please contact us for a custom quote at:  info.ChristIllustrated@yahoo.com, or call us at (949)XXX-XXXX.

Metal Prints

Metal Prints, also called Aluminum Prints, and high definition prints with brilliant color and vibrancy.  At this time we offer Metal Prints in 12”x18” sizes, which come with an Easel mount for either stand or wall mounting for your convenience.  Stainless steel mounting posts may be available as an additional option – if so, details and the additional price will be listed on the product page for each design that qualifies. 

The image is infused onto the aluminum coating to provide vivid images which often fool people into thinking a special light source is being used with the display.  The image is actually baked into a polymer-coated sheet of aluminum where the heat turns the ink into a gaseous state and bonds it to the coating in a process called sublimation. 

This process makes the print durable, scratch resistant and water resistant.  Metal prints can be cleaned with a microfiber or soft cloth, and warm water and a mild cleanser easily removes smudges and fingerprints.

Metal prints are meant to be displayed indoors, and may fade over time if displayed in direct sunlight.  We cannot warranty the metal prints that are displayed in ways that are known to degrade the image.

Metal prints are only offered in one size at this time.  If you would like a custom size in any of our canvas prints, please contact us for a custom quote at:  info.ChristIllustrated@yahoo.com, or call us at (949)XXX-XXXX.